Frequently Asked Questions
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Where can I find Bright Morning upcoming events?
All of our upcoming learning experiences are available on our website: https://brightmorningteam.com/upcoming-events/#event-calendar
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How can I register a participant for a workshop?
First, create the account using their first name, last name, and email address. Then, register them for the workshop. The receipt and confirmation email will be sent to their address.
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How can I reset my password?
Please visit https://courses.thinkific.com/forgot_password and follow the instructions to recover your password. You should receive the password reset email from [email protected] or [email protected]. Be sure to check your spam/junk folder. If you need further support, reach out to [email protected]. Our team may need to reset the password for you.
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What should I do if I have two Thinkific accounts and want to merge them into a primary account?
Please email [email protected] with the following: your Thinkific username for both accounts and your preferred account to keep.
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How can I update the saved credit card on my account?
Once logged into Thinkific, you can manage your billing and credit card information directly from the Billing tab of your student account page. Get the simple steps from Thinkific's team in this article: https://support.thinkific.com/hc/en-us/articles/360030357654-How-can-students-manage-their-billing-and-credit-card-information-#updatecc
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How can I get support with troubleshooting?
Check out our troubleshooting tips and quick solutions on our website: https://brightmorningteam.com/technical-support/
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How can I receive a certificate of completion?
Our certificates are available within the Thinkific course (at the end of your course). You can also use our certificate template for your own documentation. Visit our website for details: https://brightmorningteam.com/certificates-of-completion/