Bright Morning

The Trust Catalyst Toolkit helps you transform trust from an abstract value into a lived, daily experience on your team.

🎯 You’ll get:
✔ Diagnosing Trust Breakdowns Guide
 ✔ Scripts to navigate trust-rupturing moments
 ✔ Three “Trust-Building Routines” for teams
 ✔ Self-coaching prompts for when you feel undermined
✔ A Leader’s Reflection Journal to deepen awareness and action

Whether you’re starting with a clean slate or working through past ruptures, this toolkit will help you lead with clarity, courage, and connection.

📦 What’s Inside

1. Diagnosing Trust Breakdowns

A flowchart and worksheet to uncover where trust is fraying—and why.

Use this tool when:

• You sense a breakdown but can't name the cause
• You're stuck in a pattern of miscommunication or avoidance
• You're dealing with one team member sowing discord or working at odds with the group

It walks you through the Trust Equation (Credibility + Reliability + Intimacy ÷ Self-Orientation) and maps potential disruptions to aligned strategies. Each point in the breakdown is paired with suggested Transformational Coaching or leadership moves.

Also includes:
 ☐ A “quick scan” checklist to help you spot early warning signs
 ☐ Connection to the 3Bs (Belonging, Behavior, Belief) with targeted questions to ask yourself and your team

2. Scripts to Navigate Tough Trust Moments

Say what needs to be said—without making things worse.

Short, customizable scripts for:

• Addressing someone who is undermining your leadership
• Repairing trust after you've made a mistake
• Initiating a reset when the energy on your team feels "off"
• Inviting feedback about your leadership when you're unsure where you stand
  

Bonus: Reflection prompts for when you don’t feel ready to say anything yet

3. Three Trust-Building Routines

Simple, replicable structures that embed trust into the way your team works.

Each routine includes:

• A purpose-aligned outline
• Language to use in facilitation
• Time-saving tips for implementation

Each routine includes a connection to the 3Bs, e.g.:

• Belonging: "What's something you want your teammates to know about you right now?"
• Behavior: "What's one norm we lived into—or missed—this month?"
• Belief: "What story are we holding about our team right now? Is it helping or hurting?"

4. When You Feel Undermined: A Self-Coaching Tool

A guided tool to help you respond skillfully when someone’s turning others against you—or you think they might be.

Use this resource to:

• Sort facts from stories
• Choose a response aligned with your values (even when you're angry)
• Get curious before going into a conversation

Includes:
 ☐ A “triggers and tendencies” reflection
 ☐ Elena-style coaching questions to help you pause and ground
 ☐ Suggested language if you decide to name the issue with the person

5. The Trust Reset Conversation Guide

A 3-step process to use when trust has been broken and you’re ready to repair.

Includes sentence stems and adaptations depending on whether the rupture was:

• Between peers
• With someone you manage
• With your manager

Bonus: Tips for when you are the one who broke trust

6. Trust-Building Moves Reflection Journal

Make trust-building a habit—not a one-time fix.

Includes 6 journaling prompts based on the 3Bs and the Trust Equation

🧭 How to Use This Toolkit

Start with the section that meets your most urgent need. Use one script, one routine, or one journal question this week. Invite your team into one reset conversation. Keep this toolkit nearby and return to it when something feels “off.”